Get in touch with JANSNO
Looking for product problem-solving, inquiries, purchases, etc?
If you have any questions, know that we're here to help.
Simply contact us or submit a request, and we'll get back to you ASAP! and a member of our team will get back to you.
For better and faster service, Please write the subject of the email like this:
Order ID+ Problem type (shipping information, quality problem, other problems)
Note:We recomend that you contact us directly via our service email with the necessary photos or videos.
Email us
Jansno phone support is open from 10:00 am - 7:00 pm HK Time.
To contact a member of our after-sales support team, email us at sz.jansno@gmail.com
For pre-sales questions, please leave a message on whatsapp: +86 185 7477 2568.
Note: Please do not contact whatsapp after sale, it will not reply.
Pre-Sale: whatsapp: +86 185 7477 2568.
After-Sale(10:00 am - 7:00 pm HK Time): sz.jansno@gmail.com
Note: Please do not contact whatsapp after sale, it will not reply.We'll get back to you within 24 hours of receiving your request.
Business: janobike_kayee@hotmail.com